• 1 hour ticket response
  • 1 hour ticket response

  • We are dedicated to giving a fast and proper response to each helpdesk ticket sent by a client. Our well–trained technicians will examine your problem and will offer you the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. In reality, our average tech support ticket response time has proved to be twenty minutes.

  • Top quality support service
  • A First–Class Client Support Service

  • We have a team of web hosting support engineers who will be happy to respond to all your questions anytime you are in need of support. Almost all our client support team representatives have many years of experience in the Linux hosting sector, which means that you can constantly rely on fast and comprehensive answers to your queries.

  • Intuitive help center
  • An Easy–to–Navigate Help Center

  • Included in the Web Site Control Panel is an easy–to–navigate Help section, which includes a variety of sources of information. You can search through a constantly updated knowledgebase offering web hosting account administration articles and website management articles, watch the instructional video tutorials or have a gaze at our F.A.Q. section.