Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You’ll find almost all the answers to your questions in the intuitive Help Center included in your Web Site Control Panel. It includes an ever–growing knowledgebase with frequently asked questions and in–depth educational articles contributed by our accomplished customer support team.

  • Top quality support service
  • Tutorial Video Clips

  • For those of you who wish to learn how to sort out a typically experienced problem by watching a video lesson, we have added a selection of video tutorials to our Web Site Control Panel. All the how–to videos are short and simple to follow. They offer step–by–step demonstrations of different site management activities.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 tech support service with a sixty–minute support ticket response guarantee. Our team of accomplished customer service technicians will be online for you to reply to all the queries that you could possibly have. During non–busy times, a reply will be offered within just twenty minutes.