Irrespective of the fact that the web hosting service offered by the different companies is de facto identical, every provider has their own platform with its own modifications and ways to perform specific procedures. That’s the reason why, a big knowledge base will be rather useful both for people with zero practical experience and for technically knowledgeable users who will at some point discover how specific tasks are executed, but will lose some time in the process. The objective of such a knowledge base is to make the service quick and simple to use, sparing users both time and efforts. The end result is more gratified customers, as they can swiftly find the information they want, and a whole lot less work for the client care staff representatives, because typically the vast majority of the questions and difficulties that clients have are already listed in the knowledge base. On the condition that the articles are well-written and encompass more topics, you will be able to discover more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Hosting

All Linux hosting that we are offering feature a comprehensive knowledge base where you can find all you need to know about your web hosting account. Regardless of whether you are intending to set up a brand-new MySQL database, to redirect a domain name using an .htaccess file or to create an email account on your desktop PC or smart phone, you can simply check our step-by-step help articles and all the information that you need will be there. When you visit a certain section of your Hepsia hosting Control Panel, you’ll see articles that pertain to the functions that can be accessed through it. If you wish to check the whole list of articles and get familiar with all the features that Hepsia offers, or only to read general information about the hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our best to encompass any obstacle that you could possibly stumble upon, but if you do not find what you want, you can always get in touch with us, as our client service team representatives are working day and night.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers offer a rich online article archive where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we’re using. We’ve prepared it on the basis of the feedback that we have received from our clients through the years and, as a consequence, our articles touch upon particular issues that you might bump into and present the quickest means of repairing them, for example getting an HTTP 500 error message or being unable to send e-mails from your desktop computer although you have the right outgoing mail server settings. The articles are available in every section of the Control Panel and you can browse them at any given moment. They can help you enlarge your knowledge not only about our platform, but also about the web hosting realm in general, as they contain elaborate guides and general information such as what cron jobs or file permissions are.