Q: What does the web site migration service involve? Will my web site be safe?

A: If your current hosting provider can no longer answer the needs of your web site, or if you face continual downtime, or if you have to wait for hours for the technical support team to reply back to you, it may be a good idea to change your provider, i.e. to transfer all the files for your web sites along with your databases from your current provider to your future provider. At exxora.com, we are aware that this can be difficult and time–consuming. For this reason, we’ll do all that for you at no cost!Our experienced technical team will transfer your site content from your present hosting provider to us. Our technicians have got broad experience migrating websites and are able to take care of everything – from a standard WordPress–powered weblog or Joomla–driven site, to a highly complex, custom–made web application.

Q: What does the web site migration service involve? Will my web site be safe?
Q: Web site migration sounds like a lot of work. Just how long does it take?

A: We try to perform all web site migrations as fast as possible. Nonetheless, we do not have a set time frame for web site migrations. There are various facets that you need to take into consideration – the actual size of your web site and the workload of our web site migration staff, etc. We always try to accomplish each migration in less than 48 hours. With smaller–sized websites, our staff typically manages to finish in less than 24 hours.

Q: Web site migration sounds like a lot of work. Just how long does it take?
Q: My personal privacy is important to me. What info do you need?

A: Yeah. We’ll require the name of the site that you want us to move. We’ll also require a means to access your present web hosting account so that we can get the content associated with your web site.

Q: My personal privacy is important to me. What info do you need?
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?

A: Client privacy is among our fundamental priorities – that’s why, both our payment page and our Control Panel login page are protected with enterprise–level SSL certificates. We use security measures, which include, but are not limited to: physical, digital and administrative procedures to protect the data that we collect on the World Wide Web. And we have a detailed and rigid Privacy Policy, which describes the types of information that we gather.

Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my web site be offline?

A: While we move your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. When the transfer is completed, we will make sure that everything is working properly and that the integrity of your content is not jeopardized before informing you that the transfer is finished. After that, we’ll explain to you how to move the domain name to your web hosting account with us and how to update the DNS records.

Q: What about downtime? Will my web site be offline?
Q: Will my present hosting provider discover that I am leaving them?

A: No. Aside from your login details for the Control Panel, we won’t need anything. We’ll never contact your web hosting provider. They will not know anything about the migration either.

Q: Will my present hosting provider discover that I am leaving them?
Q: Which web hosting platforms do you support?

A: We can migrate your website from any web hosting provider or any Linux–based web hosting platform given that we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we’re unable to transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Which web hosting platforms do you support?